أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
FIRST THING TO DO IS TO CALM THE CUSTOMER DOWN BY ACCEPTING A BIT OF THE BLAME THEN SIT THE CALM CUSTOMER DOWN AND EXPLAIN. ALWAYS SMILE NO MATTER WHAT AND GIVE RAPID RESPONSE TO HIS QUESTION..NEGLECT MIGHT WORSEN THE SITUATION