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What is the biggest problem would someone face while working in customer service field ?

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تم إضافة السؤال من قبل Mohamed Elsawy Abu Ghazala , Senior Banker , National Bank of Egypt
تاريخ النشر: 2015/07/01
Sheikh Ahmed
من قبل Sheikh Ahmed , CEO , Automotive Manufacturers Ltd.,

Objection handling & not able to get to root cause analysis, and of course language barrier

 

 

Ibrahim Hussein Mayaleh
من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Angry customer and/or Bad Manager

sohail mohammed khan
من قبل sohail mohammed khan , HR executive , Amazon.com

The  biggest  problem can occur  only  whe you know  how  the problem can be  solved and when  have got  limited  resources  to help the  customer . You  will have no words  just to say sorry you  can only ask th  customer  to wait  untill it is resolved which will lead to dissatifaction on customer part

Mariam Ali khamis Juma Alhaddad
من قبل Mariam Ali khamis Juma Alhaddad , Human Resources Coordinator (HR Coordinator) , Majid alfuttaim

.I think the biggest problem is interact with customers and be patient and respect customers specially who's always angry and want their work done on time

amit kumar pandit
من قبل amit kumar pandit , executive , stayzilla.com

when customer is not intersted .

 

مستخدم محذوف‎
من قبل مستخدم محذوف‎

Your own attitude of unwillingness to serve! Means wrong person in right job!

Arnold Gutierrez
من قبل Arnold Gutierrez , Business Processing Associate/ Data Entry Analyst , Allsectech Manila Inc.

Customer complain, the solution to the complain and language barrier

Fida Hussain Sehto
من قبل Fida Hussain Sehto , Manager Estate , pakistan Telecommunication co LTD

languages which causes barrier specially when customer is in a hyper

mehfooz alam khan habib khan
من قبل mehfooz alam khan habib khan , Security Incharge , Landmark Group (Emax)

Languages barrier and u dnt know about customer behaviors which things customers like or dislike.

Furqan Qadeer
من قبل Furqan Qadeer , Accountant , Kiran Publications

Every customer has different behavior 

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