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What is the best action a customer service agent should take if a customer slaps him?

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تم إضافة السؤال من قبل Dauda Opeyemi , Entry level Executive Marketing , industrial and General Insurance plc (IGI)
تاريخ النشر: 2015/07/03
Varzil Babu Manda
من قبل Varzil Babu Manda , Al Balagh Trading & Contracting , Al Balagh Trading & Cont. WLL

It depends on the situation, slapping is an extreme action by the any customer.  If all the customers are been excused then the service agent job is the worst and hardest job in the world. However, there should be proper support from management in such cases as well.

المزيد من الأسئلة المماثلة