What do you do if a customer accidently gets hurt by you?

Question

Mohammed Sufiyan · Answer

As per Retail - Customers are King and Queen! we should know how to handle, even if it's customer fault we have to handle as per coaching way,

Observation - Observing the customer status politely.
Input - Elaborate the issues with customer in positive way.
Effect - Customer Should feel the effect that you can help him or her.
Support - As per company policy you will find the solution to help the customer.

Mohamad Kassab · Answer

Directly I apologize to him& explain to him my point view asking him to forgive me and make sure that everything is ok

Amerizza Lolong · Answer

I have to ask them sincere apology for what I have done and telling them that it wont happen again in the future.( in a nice manner ).

Phengie Boy Elpus · Answer

Sincere Apologies not only telling" Im sorry Its Accident no one like Happen" Be polite put your'e head Bow and Give Reason to Forgive you in a way your regretting what you have done. You are employee you must see the employees right conduct.

Wajahat Siddique · Answer

You don't have any choice other than apologies. 
You must be careful about selection of words while dealing with customers.

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What do you do if a customer accidently gets hurt by you?

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