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Imagine your self customer, and expect all the possibilities and options, and to be ready for any inquiry, and any request within your field, and thus be able to cover a large margin expectations.
Regards .
by anticipating his needs or providing something he doesn'tt even expect
Getting a client over your doorstep is hard but it’s even harder to offer what he expects. Make sure you offer what a client has come to search. Show your credibility and that you really care about your customers. Only this way you can exceed their expectations.
You exceed a customer expectation by optimizing your service to him or her; By doing an outstanding service !
To exceed any thing , the first thing you need to understand is the expectation.
Then surprise with some value additions!
Exceeding expectationS, always does not asks for big things but few little things presented well does the trick!
As a sales or customer service employee, you should be able to identify customer needs. Give them that and a bit more.
make him satisfy100% to be your customer forever
I agree with all the experts good answers. Thank you.
Exceptional customer service involves exceeding customer expectations, where the standards and level of service received exceed what the customer could reasonably define as normal or expected.
