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I agree with Nasir and may add post/ after sales may also be involved in additional purchases. The most important purpose of after-sales is to reach a high level of customer satisfaction.
Agree with the answer provided by Mr. Nasir Hussain . Thank You.
After-sales service or Post-sales Service is the service you provide to your customers is crucial to your business success. For many customers, after-sales service is what makes one supplier stand out from another, often more than product or price. Good customer service can attract new business and can create a loyal customer base.
A series of organised & coordinated activities provided by the company to the customer after purchasing, transacting or securing a product intended to or tailored to ensure that customers recieve & enjoy the most pleasant & desirable experience after purchsing or securing a product from a company. These services vary from company to company or from organisation to organisation, so there might not be any standard format it.
Post sales service or after sales service what is being provided by the the service or product provider to satisfy the warranty service or any operational services as per commitment
