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What is the major duty of a customer service in an organization?

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تم إضافة السؤال من قبل UCHECHUKWU EKEZIE , Personal Assistance to the Commissioner of Lands , Ministry of Land, Housing and Urban Development. KEBBI STATE
تاريخ النشر: 2015/07/29
OLAJIDE ELETU
من قبل OLAJIDE ELETU , Sales and Marketing Manager , Compaxpo Nig. Limited

The work of a customer service person in an organization is to properly associate with the customers, a customer service representative has to have people skills as one of his/her most important skill-set. The other skills customer service representative should have are: patience, but never condescending; and will do everything he or she can to help a person, but at the same time not be overcome by desperation.

Sudev Chatterjee
من قبل Sudev Chatterjee , Assistant manager sales and marketing , Harsiddhi auto components pvt. Ltd.

The major duty will be to make sure each customer is handled properly and the customer should be given the highest priority within the company limitations.

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