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What are some of the best practices to increase sales leads?

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تم إضافة السؤال من قبل Lamya Adam , Front Desk Team Leader , Mariott
تاريخ النشر: 2015/08/04
Sashikanta Mohapatra
من قبل Sashikanta Mohapatra , Manager - Business Development/Sales Process Deployment , Vodafone Spacetel Limited

Improving your sales funnel isn’t simply a matter of flooding it with prospects. Be scientific and strategic in your sales approach. Implement these five best practices.

  1. Segment Your Customers Identify your average and best customers. Thoroughly understand who they are, what they need from you and what you provide to them. But, more important than determining who your customers are today, identify who you want your average and best customers to be tomorrow. In order to appropriately qualify leads, you have to know what those leads (and eventual customers) look like.
  2. Assess Your Offerings To Your Customers Along the same line of thinking as the first best practice, you must revisit your points of product and service differentiation. Ask why your customers continue to choose you over your competition. If you’re not speaking to these differences in your sales process, quality leads might not make it down your sales funnel.
  3. Apply What You Learn To Lead Qualification What triggers within your pool of prospects have you identified? What set of questions comprehensively identifies your next sale? What set of questions disqualifies poor prospects within your sales pipeline? The better you’re able to qualify and disqualify your leads, the more efficiently your sales funnel flows.
  4. Be Ready To Adjust The only way to maximize the effectiveness of your sales efforts is to constantly adjust to your prospects’ and customers’ needs. This doesn’t necessarily mean that you need to make drastic changes. As any scientist knows, the difference between a good experiment and a great one is often a simple tweak to the hypothesis.
  5. Take Advantage Of The Power Of Sales Metrics If there’s only one best practice you remember, it should be that your sales metrics are critical to your efforts. Generating a substantial return on your investment in your pipeline requires a specialized approach. Only your sales database and CRM tells you what’s going on with your prospects – and boils it down to an exact science. As much as conversations with customers and prospects inform you about your efforts, only your data tells you the real truth about what is and isn’t working.

Of course, there are important metrics and indicators that you should be tracking and analyzing on a consistent basis. These include:

  • Total number of contacts currently available
  • Number of contacts needed now and in the future, based on the absorption rate of your contact list
  • Average length of your current sales cycle versus your desired cycle
  • Frequency of desired communication (including type of correspondence)

Current and desired close rate in converting prospects to leads, and leads to customers

With these best practices, your strategy has more direction and a calculated approach. It is the formula to improving your sales funnel and generating more consistent leads and sales.

Medhat Mahmoud
من قبل Medhat Mahmoud , Area Sales Manager , Ice Man - EGC

This a general question and i will give e general answer : the best way to lead your sales to increase (achieve sales growth) is working on fundamentals of sales :

1- Coverage

2- Productivity

3- Availability (distribution )

4- Merchandising ( Promotions)

5- Excellent of execution (Pricing & Prime locations )

To do all of this you must have effective team force and effective management . 

mae hope manila
من قبل mae hope manila , Customer Service Supervisor , City Centre

hi,good day as my experienced in sales the best i can do to increase my sales is to complete the availability of the items so that the customers can choose on our displayed items and it should be more items.but tolerable.

Vinod Jetley
من قبل Vinod Jetley , Assistant General Manager , State Bank of India

The5 Best Practices to Convert Leads to Opportunities1.    Treat your leads like real people

Buyers today are bombarded with automated email marketing from companies. Marketers are stuck in a paradigm to send email blast after email blast, hoping for a1-3% response rate. Buyers perceive many of these emails as spam and specifically create throw-away email accounts to avoid clogging their corporate inbox with marketing. While content marketing and nurturing is still important for education and building awareness, there's a place for the personalized messages that aren't marketing or selling, but instead genuinely offer help to prospects. AI for Sales needs to interpret the context of the situation and then send simple messages that elicit a genuine response. For example, your virtual sales assistant says 'I saw you stopped by our booth, did you get all the information you needed? Would you like to speak with our sales rep?' and prospects respond, enter a dialog and ultimately end up with the right sales person. 

2.    Engage prospects in real-time

You have just spent half your yearly marketing budget on Dreamforce, so you have a lot of sales leads, but a limited sales staff to follow-up with them in a personal and timely manner. Now what? We know50% of prospects buy from the company who reaches out to them first. How do you compete with the larger companies in your category, who have large-scale telesales organizations? AI for Sales can reach out to prospects in real-time with a personal, genuine and helpful message that elicits much higher response rates because it's timely, easy to digest and not spam.

3.    Don't give up too early

Sometimes the prospect's timing is urgent, sometimes the timing is a week or so after the trade show. Sometimes it's even months later when their purchase window for your solution opens. Following that trade show, AI for Sales would be set-up to reach out to prospects in real-time, then sets a natural cadence to follow up days, weeks and months later until the prospect either responds that they would like to discuss options, or says no thank you. Only12% of sales people make more than three contact attempts, but80% of sales are made on the5th-12th contact. So, giving up too early leaves great prospects behind. We humans are conditioned to stop after “bugging” people a few times, but an AI assistant never gets tired and never gets overwhelmed, allowing you to capture the long-tail of leads without adding more qualifiers.

4.    Eliminate the grunt work for your SDRs

Does your company struggle to hire and retain great sales development reps (SDRs)? When you calculate the costs associated with this sales group, it is quite high, particularly if you are in one of the U.S. technology hubs (San Francisco, New York, Boston) and if you are an enterprise startup. Additionally, the costs of hiring and training are exacerbated by high employee churn. What SDRs do you know that would like to make a career of being an SDR? The leaders quickly get promoted to an account executive role or get hired away by other companies after you've trained them. The laggards get frustrated and opt-out or get let go. The answer to this struggle is to let automation – AI for Sales – work on your leads to determine which are qualified and ready to speak with Sales and which can be returned to Marketing for nurturing. This method removes frustrating and fruitless lead qualification workload from your SDRs and allows them to focus on target accounts and high-value prospects, resulting in higher SDR productivity and job satisfaction.

5.    Prioritization is paramount

We all know prioritizing leads is critical to sales productivity. Effectively using AI for Sales, you benefit from establishing a natural two-way email exchange that results in SDRs getting the useful information they need in order to prioritize follow-up. The prospects perceive they are conversing with a real human and, in trying to be helpful, give out key information about their project, timing and process, when they would like to be contacted and their phone number – we know receiving a direct-dial is a strong indicator of their interest. All of this rich information is automatically logged into the lead record in Salesforce so the SDR can prioritize and have discovery information in-hand to open the dialog.

Ahmed Mohamed Ayesh Sarkhi
من قبل Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

Agree With All Expert Answers

 

Jemelo Figueroa
من قبل Jemelo Figueroa , Senior Sales Associate , AWRostamani Lifestyle - Angels Boutique

Aside from having enough manpower, product availability, price, good location and merchandise, you should always have the patience when dealing customers and having confidence with your products, knowledgeable with benifits of your products and with a Prayer before you start with your business.

Khaled Anwar
من قبل Khaled Anwar , Senior Sales Engineer , "Automotive company''

 

I agree with the experts answers. Thank you.

Business Coordinator CONFIDENTIAL
من قبل Business Coordinator CONFIDENTIAL , Business Coordinator , European-based Project Management Co.

  1. Review and improve internal customer service to employees.
  2. Review and improve external customer service to existing customers.
  3. Then, follow the below as per your sales & marketing budgets:
    1. Offline lead generation - cold calls, sales letters, direct selling etc.
    2. Online lead generation - website creation/improvement, email marketing, digital campaigns etc.
  4. Finally, service sales leads appropriately, and repeat (i) to (iv).

Mehboob Ali Laghari
من قبل Mehboob Ali Laghari , Social Mobilization Team Incharge , TRDP-European Union

Agree....................................................

Viorel Dumitrache
من قبل Viorel Dumitrache , general manager , BETA

It's not a question that allows an exhaustive answer. Sales process is different for FMCG versus B2B sales. When referring to FMCG, a specific marketing approach should be used, i.e. a mix of distribution, pricing, advertising and brand creation politics that creates the link between ordinary customers and product, keeps the customers loyal to the brand and simultaneously creates the expectation of the customers for the new product of the company.

On the other hand, B2B sales are made to professionals that use the products, therefore, first rule is to show them that you are capable of delivering a product that not only will not give them headaches, but also will offer them an advantage in comparison to the product they are presently using. Another rule in B2B sales is to always be in the right place at the right time (in the specific case we are talking about new investments). Application to be approved on vendor lists of important customers should be a permanent task, as well as a smart use of former sales and recommendations. The world is quite small and a failure is found out about by everybody in weeks, as well as a successful delivery wakes up the interest of good professionals. There is, nevertheless a great DON'T here: Under any circumstances do not allow to subprofessionals represent you in front of such companies. These guys are the image of the company, and the customer must feel comfortable regarding the level of knowledge of the individuals they will work with. When they are suspecting a lack of knowledge they will simply end the relationship. Politely, but firmly.

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