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متابعة

Which is the best software to track/handle customer's complains until they are resolved?

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تم إضافة السؤال من قبل Ammad Zia , Office Manager , ENHANCED ENGINEERING & MULTI-TECHNOLOGIES CO.
تاريخ النشر: 2015/08/18
HASNU SHANID E ELAMKULATH (H)
من قبل HASNU SHANID E ELAMKULATH (H) , Digital Marketing / SEO Analyst , Naazme Gifts Trading LLC

create live chat, Ticket system and solve client problem with1-2 hrs if possible..Dont be lag or delay from customer support

moaweyah salkini
من قبل moaweyah salkini , manager of gas gathering station , ggc

hot lines by chatting will be good if there is small complain or no need to register

then it better to have  an Email to fixed our  documented and registered reports

all of these can keep in our software system which is done by IT department

Zhofrey Valiyev
من قبل Zhofrey Valiyev , Piping Supervisor , TENGIZCHEVROIL

 the hard copy of Check list

مستخدم محذوف‎
من قبل مستخدم محذوف‎

mail adress :      for   contact   please...

youssef fathy botrous
من قبل youssef fathy botrous , Assistant executive manager , Beirut Hotel

 documented and registered reports  

happy fox complaint management software is used to gather complains and then solve that complaints.

In my application I imperfectly believed on physical visuals Application

Angelyn Burgos
من قبل Angelyn Burgos , Cafeteria Supervisor

Tracking customer complains can be easy using customer service . Firstly ask the problem then investigate then find why it happen then find the right solution and they need the trial and error to know the effectiveness of the solution you choose.

PRAKASH PRUSTY
من قبل PRAKASH PRUSTY , MANAGER , STEAG ENERGY SERVICES I LTD

I THINK  6 SIGMA FOR QUALITY CONTROL AND MAINTENANCE TOOLS MAY BE THE BEST SOFTWARE

ANWAR MUKHTAR
من قبل ANWAR MUKHTAR , Network Administrator , Gulf Insurance & Re-Insurance

WE ARE USE CRM CHAIN . ITS TO GOOD EVERY COMPANY FOR HANDLE AND TROUBLE SHOOT THE PROBLEM OF CUSTOMER ....

sathish kumar
من قبل sathish kumar , Senior Facilities Engineer , EMCO (Qatar Foundation)

Easily track the progress of maintenance requests using the Service Tickets Traking system. Use the maintenance calendar to organize and plan activities through Computer Aided Facilities Management. Core team will love using the fast and easy drag-and-drop interface to organize maintenance requests easily and further follow up generic Request numbers in ARCHIBUS system.

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