What is the best part of being a customer service representative?

Here are some reasons: 1-Interaction with different kinds of people 2-Develop Negotiation Skills 3-Use and develop problem-solving skills 4-Enjoy knowing that you are able to help someone

Based on my experience, the best part is when the customer you assisted recognized and remembers your name even if they're speaking with different representative.
Also, adds confidence to all my customer interaction! :)

exceeding the customer expectations

1) It helps to know what the customers' think of my product & services.
2) It gives me the opportunity to find the strengths that answers the query and help me prepare my sales force to answer these in advance.
3) Human nature being same , it teaches me to take some wins with some losses everyday with gratefulness.

Displaying a high level of humane interaction.....Everyone likes being pampered either professionally or otherwise..

FIRST AND BEST PART OF CUSTOMER SERVICE REP IS WELCOME SECTION.

 

Confidence gain and problem sloving skills.

 

Best...Building Negotiation skills, Confidence gain.
Problem solving skills.