Customer walks-up to your desk and starts abusing you and your company, what is the best way to handle such customer?

Question

zeeshan ali T THARAYILLAKKATH · Answer

yes..it is Customer Service goes hand in hand with Customer Support. The key to have a customer service success is how to provide excellent support to the cutomers. Always make your them feel that you are to assist and support them through the process.

neveen abu farhana · Answer

your question it's not clear

Mohammad Kaleem · Answer

I mean harsh and abusive customer handling

KHALID KARIMBANAKKAL · Answer

use some tactics to calm the customer by hearing him/her in a pleasing manner ...gradually he/she will calm down and give a proper solution to his/her problem.

shaymaa zaitoon · Answer

By being very calm and believe in the company that you're working with. Talk reasonable and be polite despite any accusation you'll hear and everything will be ok! I've been in this situation many times it only need confident to over come this condition.

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Customer walks-up to your desk and starts abusing you and your company, what is the best way to handle such customer?

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