How can one provide excellent customer service to a customer who is not or who is partially understanding what the Customer service agent is saying?

It's simple. Your just going to make an example or a situation were a customer will find it helpful.

We trust that the following points on the best ways to deliver top-quality customer service will assist you in defining your own workable strategy for servicing your customers.

 1. Be Accessible

2. Always Respond in a Timely Manner

3. Listen to What Your Customers Have To Say

4. Treat Your Customers With Respect

5. Never Argue With Your Customers

6. Honor Your Commitments

7. Do What You Say

8. Focus on Customer Relationships – Not Sales!

9. Admit When You’ve Made a Mistake

10: Train Your Staff