أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Being impatient and not paying attention to details.
what i had been through and experience being a customer care representative is that when you are not paying hundred percent attention and if you are not responding to each and every thing customer is saying would a blunder not mistake some time..
Arguing with customer is the worst mistake as customer service rep.
should avoid telling "I DON'T KNOW"
