how can you develop performance measures for staff and how do I motivate my staff?

You can incorporate KPIs into your business by setting and measuring personal targets for individual staff members or departments. Performance management KPIs should:

• tie into the overall business objectives
• measure areas that will influence the success of the business
• indicate areas requiring further action.

Revision and review of agreed KPIs

If you regularly reconsider your performance indicators alongside the ongoing development of a business plan, you'll find your KPIs are more likely to stay aligned with your changing business requirement.