أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
1.Greeting a Customer
2.Listening to his/her demand/needs
3.Take note of what he/she said
4.Ask questions for confirming what you have written and what he/she wanted
5.Service the customer
6.Ask for his/her satisfaction for your service
7.Thank ,welcome him/her again.
· · Patience
· Attentiveness
· Clear Communication Skills
· Knowledge of the Product
· Ability to Use "Positive Language"
· Acting Skills
· Time Management Skills
· Ability to "Read" Customers
· A Calming Presence
· Goal Oriented Focus
· Ability to Handle Surprises
· Persuasion Skills
· Tenacity
· Closing Ability
· Willingness to Learn
A very positive greeting.
Attention to details.
Respect.
Happy attitude.
Energetic.
Ensure concerns will be taken care off.
welcoming the customer when they arrive assisting them to their needs and give a friendly environment for their satisfaction.
1. Customers are looking for ways to feel valued and make their lives easier by
Make customers feel important and appreciated.Understand, identify, and anticipate needs.Respond positively.
I believe it's giving respect to customers, understanding them, listening & responding to them as well as serving them in the best possible way!!
Listen attentively
Apologize while demonstrating
Solve the problem and make it right
Thank the customer and make repeat business
effective communication skills i.e, first listening to the customer and understand what he/she is looking for then speak in clear and in concious manner to the customer..
1)Greeting
2)Eye contact
3)Listening
4)Answering
5)Finding solution
6)Thanking