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I have a remote access to a computer for an entry purpose, when I want to print my printer is not printing the file, what would be the causes?

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تم إضافة السؤال من قبل Asim Ali , SAP HCM Support Officer , Al Tilal Steel Company Limited
تاريخ النشر: 2016/01/17
Mohanad Abdel Ghafour
من قبل Mohanad Abdel Ghafour , Sr. Network Administrator , Al Zafer Investment Co. Ltd

It depends on the Remote Desktop you use, if its Microsoft remote desktop (RDP) make sure the local recourse features of mapping the printers are checked. by default its selected.

if its other app, find a similar option & make sure its enabled.

if its still not printing then its one of reasons mentioned by  Clodelio Delfino earlier.

أحمد فوزي زكي اسماعيل
من قبل أحمد فوزي زكي اسماعيل , accounting manager , chapatti Indian Restaurant

u need to enable sharing between the two computers and share the printer 

Krishna Kumar R S
من قبل Krishna Kumar R S , It Admin , TVS and Son's Pvt Ltd

If you have problems when you try to print a particular document, close the problem document, and then try to print a different document. If you cannot print other documents, create a new document, and then try to print it. To do this, follow these steps. 

  • Close all Word documents.
  • Click the File Button, and then click New.
  • Under Available Templates, click Blank document, and then click Create.
  • Type some text in the new document.
  • Click the File Button, Print menu and then click the Print button.

Sanu Jacob
من قبل Sanu Jacob , Payroll Accounts /HR , Value Manage

I believe its a problem with your system settings. Try this:

Open Remote Desktop Connection by clicking the Start button , clicking All Programs, go to Accessories, and then clicking Remote Desktop Connection. Click Options, and then click the Local Resources tab. Under Local devices and resources, select the Printers check box.

Clodelio Delfino
من قبل Clodelio Delfino , Managing Consultant , Startup Company

If it's RDP or VNC it should work normal as if you are sitting on your workstation unless...1. Printer is turned-off2. Issue on printer connectivity or maybe paper jam3. Workstation printer spooler is disabled or not functioning.

 

Otherwise it should work just fine...

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