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متابعة

What is the importance of good customer service in hospitality industry?

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تم إضافة السؤال من قبل Nazirul Alihanafiah
تاريخ النشر: 2016/01/21
Noureddine Boyssane
من قبل Noureddine Boyssane , General Manager , Vendome Paris

cosumer service is the hear of hospitality service industry . by provining very good costumer service your business will grow , your cosyumer numbers will muliply , your rvenue will increase , your costumer satisfaction level  will be increased and  your employee turn over will remain stable. 

Emmanuel Wamweta
من قبل Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

It is not necessarily only hospitality Industry but overall business undertakings require good customer service and sometimes it will be excellent or exceptional customer service. Good customer service, excellent customer service or exceptional customer yields customer satisfaction and delight which also ultimately yields more sales, expands customer base and brings about customer loyalty

Patricia Keane
من قبل Patricia Keane , Administrator , Thomas Cook

It is necessary to treat customers with the highest respect and provide professional people skills to all walks of life. Service should be of a high standard you would expect to receive yourself.

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