As a telemarketer, how can you handle different attitudes of your customers?

Question

To be an effective telemarketer you should be a good listener and know how to filter the words your going to say to your customer.

Anjum Khan · Answer

Always be polite and engage them into a conversation related to their issues and be a active listener

Ahsan Cheema · Answer

I talk with customers politely listening their complains/suggestion carefully and promised to resolves their issues timely and according to their well wishes.

مستخدم محذوف‎ · Answer

Actively listen to the customer and empathize to be able to pick up problematic areas.
Emotional intelligence in as far as the different feelings are concern based on tones of voices.
Solve the problem the customer is facing and offer alternatives if possible taking into consideration their attitudes.
Have the highest level of tolerance for that will help a telemarketer to endure the difficult parts.

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As a telemarketer, how can you handle different attitudes of your customers?

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