أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Knowledge Base are the answers that serve automatically when end-user need the same type of solution. It allow us to stop repeating same solution again and again, we just need to capture everyday answers in the KB and serve the end-users automatically on help desk portal or any other platform.
a store of information or data that is available to solve a problem.
Where information is stored to be used as a reference
I took curs ln the bassiuc bussinskil aqustion
