Sometimes the customer take advantage of certain situations to be more demanding as possible because he knows he is going to succeed. What are those situations and how can you really satisfy in these cases?

1. Extravagant demands

2. Shameless: especially when asking for a refund or

compensation.

3. When an item is not available

4. Favors that cannot be done

need give sometime  _  help theme _ in the end them satisfied

Even how big or small your organization are, we can still face different kind of demanding customers.

1. they don't know what they want.

     - with this type of situation, spend some time with them and help them clarify for what they really need for their benefit and also to the organizations. It is very important to help me them at the end of way, I made them satisfied.