أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Potential loss of business, due to unhappiness of the customer.
Employees refer to work for companies that deliver the kind of superior loyalty...building loyalty has in fact become the acid test of leadership. this misunderstanding results in sending staff through smile training, issuing edicts to be more courteous, or teaching them how to handle dissatisfied customers.
