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How can you determine the effectiveness of training programs provided to employees?

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تاريخ النشر: 2016/02/23
Mohamed Mohsen Elrefai Tawfik
من قبل Mohamed Mohsen Elrefai Tawfik , Regional Sales Manager , Atlantic Beach Club

Here are 3 ways to measure training effectiveness:

  1. Visual ConfirmationIn traditional trainings, learners demonstrate their knowledge by performing a role-play. Technology allows us to take role-plays a step further. Instead of demonstrating knowledge that may or may not be true to the learner’s job, learners now have the ability to share visual confirmation they’ve completed a task in real life. Imagine employees uploading a video or audio recording and/or submitting other visual proof of a task completed (for example a screen shot or video via smartphone). Now, imagine a training manager having access to those videos (and other visual proof) of employees using knowledge from a workshop in real life. Visual confirmation doesn’t only change HOW learning is measured, it can also impact the way we train by honing in on the most effective training initiatives and taking the closer look at those initiatives that aren’t “measuring up.”
  2. Social OwnershipThe ability to teach others is one of the highest forms of mastery of a subject. Social Ownership puts learners in the position to teach others by showing how they apply concepts in their real world. This concept not only engages employees to teach and learn from each other, it also gives training managers the ability to measure how well concepts are being implemented within the organization. These peer-teaching moments can be captured via video or by having peer-peer workshops.  Ultimately providing a new way to get employees involved and engaged to increase training effectiveness.
  3. Skill AssessmentsCreating a visual assessment of an employee’s skill set and performance before and after a training moment. These snapshots, or skylines, of a learner’s abilities can give a clear picture of performance and skill improvements you can directly tie to training. A simple example would be, testing a sales person’s current sales skills prior to training, then retesting the individual after the event to see the delta. There are so many improvements going on in this area right now because of data analytics, it’s a good one to jump on ahead of the curve.

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