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All integrated program like ISO, COPC, CMMI is top to down approach program where Management buy-in is very much required to implement at ground level. The Management show their keenness when they understand the practical impact /effort supprted by several case studies.
To implement the integrated system of management, the role of Management Representative / Integrated System SPOC is become very crucial whose key role is to show the real benefits of these program like :
1) Improve Company and Product Quality
2) Increase Customer Satisfaction with Company Products / Services
3) Improve the Consistency in Operations / doing activities
4) Improve Efficiency, Reduce Waste, and Save Money
5) Meet Customer / Stakeholders requirements
No, pues debe haber no solamente una idea o ganas de hacer un sistema integrado. Debe haber tiempo y clases para que toda la gente o empleados tomen para si ese sistema. Ahora, la forma de toma de los empleados y la idea de la direccion para crear un sistema integrado, puede comenzar a funcionar con las fallas que alli se ubicaran. Pero una vez comenzado y hecho esto, las falencias seran minimas hasta desaparecer.