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I think that managers have to adopt Active listening Strategy to Enhance Their Managerial Communication Skills with teams and subordinates.
The most effective leaders know when to stop talking and start listening. This is especially important in three particular situations: When emotions are high; In team situations and When employees are sharing ideas
First, listening is crucial when emotions are high. Extreme emotions, such as anger, resentment and excitement, warrant attention from a personal and a business standpoint. On a personal level, people feel acknowledged when others validate their feelings. Managers who ignore feelings can create distance between themselves and their employees, eroding the relationship and ultimately affecting the working environment.
From a business perspective, emotions can also interfere with clear thinking. Allowing employees to address their emotions helps them move beyond the situation at hand in an effective way and get back to business. Managers can develop stronger relationships with their employees while enhancing productivity simply by listening to their employees when emotions are high.
The second most important time to listen is in team situations. Team environments can involve multiple personalities, complex dynamics and competing agendas. By listening carefully, managers can ensure that everyone is working toward the same goal. Listening also helps managers identify and address conflicts early, as well as facilitate healthy working relationships among team members.
Third, listening is vital when employees are sharing ideas. When managers stop listening to ideas, employees stop offering them. That means managers are essentially cut off from the creativity and expertise of the people on their team, and leadership becomes an illusion.
In these and almost any situation, the advantages of listening make it worth doing well. The basic fundamentals of good listening include the following: Attending closely to what’s being said, not to what you want to say next; Allowing others to finish speaking before taking a turn and Repeating back what you’ve heard to give the speaker the opportunity to clarify the message.
With these fundamentals, managers can clearly communicate that they care about what the speaker is saying and want to help.
According to me, A manager should have good knowledge of the field he is working at and should be able to communicate with others in polite manner, Respecting subordinates is basic and important requirement as it is a key to either your success. a manager should understand the requirement clearly and should have immediate solution to the problem, a manger should welcome the ideas of subordinates and should make a friendly atmosphere, the one who ignores is tend to block themselves, A good Manager has to understand a few ground rules that always have to be applied while communicating with other people.
Listening, understanding and being specific
I think, the Managers has to think the future of the company as well as the situation of the employees and need to analyse the strength of the team and time duration to achieve the goal with the support of the team by an open talk with the team.
Listening, understanding body language, and analytical view of the organization as a sociological system considering the game theory
I think the most important communication skill for a manager would be listening skills. When the employee feels that their concerns are understood and that their opinions are given importance to, it instills a level of trust between the employee and the manager. Also it boosts the morale and motivation levels of the employee.
I think the most important communication skills a manager need in order to perform their role effectively is the communication skill in which a manager be able to get the attention of his/her subordinates at all times. And this i believe can be attain if you know how to win the hearts of your subordinates by knowing and feeling what they are feeling and what they are into. If you are a manager or a leader you dont have to be always on the top and treat your subordinates like they are always below you. Always consider that they may have some great ideas than you. And i believe that a a manager says let's do it rather than saying you do it..But of course distinctions will always be but at least you are being human in such a way.
Dear Ola,
Communication skills may vary for different position. A personal assistant to manager may need written skills a leader may depend upon oral skills most of the time. However, managers need a bit of both to carry out their job description and race towards organizational goals.
There are a lot of material over the web explaining every aspect but having worked closely with managers i would suggest that it's important for a manager to understand his team and asses his team abilities, mental and psychological level. Because there's no thumb rule in communication skills each person expect you to deal him at a certain level and if you don't, he's not satisfied.
It's is important for a manager to maintain his stature and integrity. A manager must not show his liking, disliking and favoritism. This might seem unrelated but it is very much a part of it. If an employee don't like you just because of an unpleasant event that the manager might have had with him then it's for sure that you can't make him like you again.
To sum it up, communication skills can be categorized into two parts:
1. Interpersonal
2. External (Relationship building)
1. Interpersonal skills
We all have been thought about this one vigorously, so keep it simple and take all the good characteristics into your personality such as leadership, adaptability, development, delegated actions, appreciation, refinement and flexibility.
2. External
I put relationship building in external. Effective managers should strive to build personal relationships with their teams. Employees are more likely to exceed expectations when they trust their manager. When managers establish a relationship with employees, it builds trust and employees feel valued. Valued employees are more willing to get the job done right and apply extra effort when needed.
I hope this helps.
Thanks.
MANAGERS REQUIRED GOOD TEAM WORK AND SPONTANEOUS COMMUNICATION SKILLS AND PATIENCE TO TEACH THEIR TEAM TO ACHIEVE SUCCESSFUL OUTPUT.MAINTAINING SAME LEVEL OF SPIRIT AT EVERY MOMENT.
Important Soft skills a manager need to perform are:
1. Effecctive Communication skills
2. Listening skills
3. Delegation skills
4. Empahathetic skills
In my opinion the ability to communicate information accurately, clearly and as intended, is a vital life skill.
The ability to speak, listen, question and write with clarity and conciseness are essential for most managers and leaders.
Core communication skills for managers are:
