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متابعة

How to increase customer confidence?

be available to the customer24X7

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تم إضافة السؤال من قبل inayat inayat , Senior Manager , godrej & boyce mfg co ltd
تاريخ النشر: 2013/09/19
Mustafa Raza
من قبل Mustafa Raza , Sr. Program Manager – Merger and Acquisitions (Sales) , Agilent Technologies

- Must demonstrate that your Organization have VALUES.. uncompromising values..

-24X7 is not a best mantra anymore..what works is " We deliver to customer satisfaction"

- Take regular customer feedbacks and MUST act on them

- Remember,, you not only want increase in Customer numbers, but also want to see that you have increase in LOYAL customer base.

 

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