From a practical point of view, what is the most important function for the proper conduct of banking operations and the preservation of the interests of the bank and its customer? Why ?

1. High-efficiency which is characterized by workers in banks contribute to attract customers to support the competitive position of the Bank.

2. Treatment of customer complaints received by fully transparent and high spirit enables the bank and strengthen his rival.

3. The quality banking service and responsiveness to the needs of the customer make the bank at the forefront of the competition between banks.

4. dedication to provide the service image satisfactory to the customer and the speed high when so requested by him than to compete with the bank.

5. The use of modern technology in the banks in all customer transactions enhances its competitive position.