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The Business Analyst role will be one of the most important roles in IT. It is a position that plays a critical role in deciphering the future for many businesses. To date the role has not been widely recognized as a profession in its own right – with other players such as finance managers, software architects and project managers being seen as taking the lead.
A Business Analyst acts as a bridge between business ideas and business capabilities; creating and scoping valuable changes and optimizations to business processes. Typically driven by conducting ‘performance capability assessments’, or ‘feasibility studies’, the Business Analyst regularly appraises business performance. Such reviews appraise capabilities ranging from those visible to the customer through to those embedded deep in the manufacturing process.
Traditionally, in our technology driven business world, a large proportion of the changes and optimizations relate to software systems – and so teams in the organization responsible for creating, maintaining and delivering IT systems, are a primary focus. Conventionally, this has proven to be a difficult relationship, with challenging communication issues or mis-interpretations that often lead to wasted effort or scrapped projects.
