أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
The Key Performance Indicator (KPI) of supply management or procurement over a period of time, say one year, may be designed as below. This is a guide only and may be updated for specific requirements of particular organization
Criterion: Efficiency of the competitive procurement process
KPI
1. Percentage of compliant bids and proposals without any amendment
2. Average number of suppliers per bid involved in the competition.
3. Suppliers’ written feedback on process.
Criterion: Cost reduction / containment
KPI
1. Total amount of cost reductions based on actual procurement cost and allocated budget as per requisition.
2. Reduction/increase of average stockholding in warehouse as compared to previous years.
Criterion: Supplier management
KPI
1. Number of “new” suppliers prequalified and involved in competition as compared % of the total suppliers.
2. Percentage of late deliveries.
3. Level of quality as per feedback from customers.
Criterion: Efficiency of internal systems and processes
KPI
1. Average value of low value transactions
2. Percentage of low value transactions based on total number of Purchase Order issued
3. Number of long term /framework agreements established.
4. Internal customer satisfaction based on feedback.
Criterion: Skill Enhancement Training
KPI
1. Total Number of staff days for training.
Key performance indicators or KPIs vary from company to company, commonly use Revenue, Profit margin, EPS, Return of investment, Residual income etc