What type of services do you want that are more effective to the customer's point of view?

Understanding customers is the key to giving them good service. To give good customer care you must deliver what you promise. But great customer care involves getting to know your customers so well that you can anticipate their needs and exceed their expectations.

To understand your customers well, you need to be attentive to them whenever you are in contact with them. Put yourself in your customer's shoes and Use data to understand them.