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متابعة

Most upset customers will calm down if you offer a sincere apology. (True or False)?

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تم إضافة السؤال من قبل Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
تاريخ النشر: 2016/05/03
Ahmed Mohamed Ayesh Sarkhi
من قبل Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

true with a good attitude 

                      .

Yes, the customer must give his clients an honest apology

shamsad equbal
من قبل shamsad equbal , TAB , Molden Technical Consultan

First of all customers expections is very nececery to understand and way to good relations with customers because one learns the customers expections from the company

Linda  Choofamba
من قبل Linda Choofamba , supervisor , chibero college

True. A heart felt apology will not only clam down most upset cutomers but may pave way to good relations with customers because one learns the customers expections from the company.

Francis Jr Simbajon
من قبل Francis Jr Simbajon , Associate Marketer , C-ONE TRADING CORPORATION

True. A sincere apology with an assurance that you can help fix the issue. It's not only to make the customers calm down but you can also build trust with them. 

Yosef Abdalsalam Mohammed
من قبل Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture

The answer is True,

Most customers want you to acknowledge that they've been disappointed and want you to express some regret.

ghazi Almahadeen
من قبل ghazi Almahadeen , Project Facilitator , Jordan River Foundation

Thanks for the invite ............................ true

Shijitha Alex
من قبل Shijitha Alex , Engineer Trainee , Indian Telephone Industries Limited (Central government of India)

itis very true.A sincere apology from our side will help the customer to being normal.

Mohammad Shafiqul Islam
من قبل Mohammad Shafiqul Islam , SEO Specialist , ChefOnline

Absolutely True. Because everyone respects good manners.

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