(True or False) customer service?

Question

When you answer a call, and the customer really needs to resolve the issue with another department, it's your responsibility to make sure the customer reaches someone who can help.

Alaa eddine Adlouni · Answer

Sure, you Can't hang up until you make sure that the customer is connected to the right person .

Ahmed Mohamed Ayesh Sarkhi · Answer

Ghada Eweda · Answer

Of sure that's true for a good customer care to help a customer whatever the situation is.

Omar Saad Ibrahem Alhamadani · Answer

Thanks

It is True ......................................

Wasi Rahman Sheikh · Answer

Answer is true <<<<<<<<<<<<<<<<<<<<<,

dalal alharbi · Answer

I leave the answer to the experts, specialists in this field

P A Cariappa Appaiah · Answer

True, you must answer the call, and give solution , to the problem.

ghazi Almahadeen · Answer

Thanks for the invite ............................ true

Ralf Selfani · Answer

True of course. It is the customer service job to help and direct the customer in the best way possible. If the customer cannot reach the demanded department the customer service employee should help the customer reach a solution even if it means directing the call to higher ups. if that does not please the higher ups then they do not have any idea on what customer service means and that's what we see in today's companies: the failure of customer service.

مها شرف · Answer

I think that. ...True. .

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(True or False) customer service?

Of sure that's true for a good customer care to help a customer whatever the situation is.

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