It can cost up to _._._._ times as much to attract a new customer than to retain and existing one.

Question

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Saiyid Maududi-Oracle Applications Consultant · Answer

Hello Team,

There is no definitive answer to this question, but most sources say the answer is that it costs between 4 and 10 times more to acquire a new customer than it does to keep an existing one. Some sources say cost of acquiring a new customer is over 30 times that of keeping an existing one. A key element in the cost is probably the industry or market sector your customers are in.

Regards,

Saiyid

Jamal salem · Answer

customer satisfaction because he will be back again and he will be along lasting customer for this company

VISUVASAWARAN SANTHA KUMAR · Answer

Retaining the existing customer

VIRENDRA KUMAR · Answer

BOTH ARE VERY IMPORTANT.IF YOU CAN NO MAINTAIN YOUR OLD CLIENT THEN NEW CLIENT WILL FEEL SAME THINGS.

Haidar Ali · Answer

i will tell him the better product which is formed by our company by telling him this adventagea

mohammed alauddin alauddin · Answer

i inc-rage to customer for product quality

KHAN SHER SHAH · Answer

Retaining the old Customers is the best to satisfy them up to the last degree but also searching of new ones is the best for Sales.

مستخدم محذوف‎ · Answer

Both. Most important is to retain existing customers by value added services. Adding new customers will ensure growth.

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It can cost up to _._._._ times as much to attract a new customer than to retain and existing one.

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