أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
A. Taking a deep breath.
B. Not responding with aggression.
C. Ask, and keep asking, for the facts.
D. All of the above.
D. All of the above.while dealing with an aggressive or angry customers u should not take it personally,never argue back,kill them with kindness,be patient also know how to apologize . This is the best ways to handle aggressive/angry customers .