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What is the Maximum length of time, in hours, that a company should take to respond to an email ? ( write the correct answer in Numeric form)

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تم إضافة السؤال من قبل Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
تاريخ النشر: 2016/05/06
مستخدم محذوف‎
من قبل مستخدم محذوف‎

12 hrs is the maximum number of hours a company should respond to an email. 

Mushreq Abdulmajeed
من قبل Mushreq Abdulmajeed , Senior Project Supervisor , Lagoon Spring Company

24 hours

........................

Yosef Abdalsalam Mohammed
من قبل Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture

All your answers are correct, Thanks

حسين محمد ياسين
من قبل حسين محمد ياسين , Finance Manager , مؤسسة عبد الماجد محمد العمر للمقاولات العامة

thanks <<<< agree with answers >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Mohamed Sarhan
من قبل Mohamed Sarhan , customer service administrator , at al sourayia co

between 12 to 24 hours ...............................

Heavenly J John
من قبل Heavenly J John , National Head - Aftersales for Ford , Saud Bahwan Group

The question does not describe the email pertaining to which department. In general within a day in order to gather relevant authentic information. If the email is connected to customer and it's his/her concern, then with in 30ms to acknowledge and intimate about the time to take to respond with resolution. Thn within a day to go back with resolution.

Rami Assaf
من قبل Rami Assaf , loading and Storage Operations Supervisor , Arab Potash Company

Thanks for invitation

12-24 hours

Shaikha Ali AlSowaidi
من قبل Shaikha Ali AlSowaidi , Owner / Marketing Consultant , Marketing Consulting (Company Confidential)

Companies should take no longer than 48 hours to respond to an email or they risk losing a potential client/customer.

ghazi Almahadeen
من قبل ghazi Almahadeen , Project Facilitator , Jordan River Foundation

Thanks for the invite ............................ 24 hours

Gourab Mitra
من قبل Gourab Mitra , Manager IT Project Program and Delivery Management(Full Time Contract/Consulting Role) , IXTEL(ixtel.com)

A practice should be inculcated to respond as early as possible

Md Fazlur Rahman
من قبل Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd

As a  norm, it should be within "24hours" or one day

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