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Operational risk is:
"The risk of loss resulting from inadequate or failed internal processes, people and systems or from external events."
Operational Risks can be seen as risks that can cause losses due to inadequacy / failure of internal processes, systems or people. Therefore, the actual risks depend very much on the nature of organisation you look at: Do you look at a profit making or a non profit organisation for example. Within the profit making organisations, there is a big difference between the risks of corporate organisations and risks of financial sector organisations. For Operational Risk you often find definitions by the respective regulating authorities. You may have a look at the Basel III definition of Operational risk.
By the way: Ops risks can include IT risks, however often IT risks are managed separately.
