أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
We should first start building TRUST. The trust is the platinum standard of service. It is the clue that keeps customers coming back. The customer’s faith in your word; belief in your promises are what saves you in those difficult times when everything seems to be going wrong. Building trust is a succession of positive experiences and certainly not over night. Least we shall ensure FAIR deal that leads to trust building in the following ways:
They have the outcome they expected – they get what they asked
The process of getting that was painless
You kept the performance promise you made
You treat them ethically - no bait & sneaky behaviour
You acknowledge their unique wishes if any
Their best interests are placed ahead of the company’s convenience
