What does CRM mean?

Customer relationship management (CRM) is an approach to managing a company's interaction with current and future customer. The customer relationship management approach tries to analyse data about customers' history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth.

This question (CRM) answered several times on this portal and the questions came from different professional. 

Customer Relationship Management (CRM) refers to an organidational strategy that involves identifying, establisging, maintaining and enhancement of lasting relationships with customers. It is the formation of bonds between an organisation & customers.

Thanx for the invitation

Thanks for the invite ............................ agreed with the answers Mr. Rami

Customer relationship Management.

I fully agree with answer given by Mr.  Emmanuel Wamweta. Thanks

Thank you for your kind invitation and agree with Professor Ghada

I agree with Mr Muhammad answers, thanks for the invitation. .

Its mean Customer Relationship Management  !

Thanks for invitation .

C-R-M stands for Customer Relationship Management. At its simplest, a CRM system allows businesses to manage business relationships and the data and information associated with them.

With CRM, you can store customer and prospect contact information, accounts, leads and sales opportunities in one central location, ideally in the cloud so the information is accessible by many, in real time.

CRM means customer relationship management - its a type of software, often used in sales environments. This is a difficult bluff if you've never seen it, because it is a software program so the knowledge is very specific.