What are the common mistakes of Hotel Managers?

Avoiding the customer feedback.

I leave the answer to the experts. .Thanks for the invitation. .

thanks for the invitation... leave answers to the specialists

1. Not believing in the staff training, coaching and developing (Human resource is a vital factor in hospitality indus. Through proper training and coaching and feedback they become professionals. Who are always in the floor dealing with guest.
2. Need to have briefings before and after every shift and need to share the mistakes and strong areas each person saw in the shift to identify our potential and weaknesses 
3. should visit and do un expected area visits and spot checks 
4. shoul always talk to guest, get their feed back and share with your team.

Thank you for your kind invitation and ..............I leave the answer to the experts

I leave the answer to the experts in this area .