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Mr. Philip Crosby option B is correct
Philip Crosby..........................
Crosby is the answer. Thanks
Quality expert Philip Crosby
Option B. Crosby is my choice
Zero Defects – a term coined by Mr. Philip Crosby in his book “Absolutes of Quality Management”, It means ensuring quality standards and reducing defects to the level of zero in projects
Zero Defects – a term coined by Mr. Philip Crosby in his book “Absolutes of Quality Management” has emerged as a trending concept in quality management.
thanks for invition ,,,,,,,,,, my choice is option B
Option B, Philip Crosby is the right answer because this concept created big critisicm but it lead to the emergence of six sigma
Agree with Previous answers
B. Crosby
I am sure option B. Juran was responsible for developing the zero defect approach.