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What are the key features of CRM?

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تم إضافة السؤال من قبل Vaiyapuri Gopalakrishnan , Manager - After Sales , M/s Saud Bahwan Automotive llc
تاريخ النشر: 2016/06/25
Emmanuel Wamweta
من قبل Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

I fully agree & endorse the experts' answers here, they are wonderful & constructive.

Thanx for the invitation

حفصة المستظرف
من قبل حفصة المستظرف , سكرتيرة , مكتب محاماة : المحامية :خذيجة فاروق

Thanks Mr Vaiyapuri for invitation

The Key features of CRM :

- Customers

- Services

- Business

- Marketing

- Sales

- Administration

 

ghazi Almahadeen
من قبل ghazi Almahadeen , Project Facilitator , Jordan River Foundation

Thanks for the invite ............................ agreed with the answer Hafsa

Nadjib RABAHI
من قبل Nadjib RABAHI , Freelancer , My own account

The key faetures of CRM are :

  • Administration
  • Development
  • Services
  • marketing
  • Sales

Vaiyapuri Gopalakrishnan
من قبل Vaiyapuri Gopalakrishnan , Manager - After Sales , M/s Saud Bahwan Automotive llc

A typical CRM consists of 3 Sub modules,

1. Marketing 

2. Sales

3. Services

Ahmed Mohamed Ayesh Sarkhi
من قبل Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

Agree with expert ansewrs above

 

mohammed negm
من قبل mohammed negm , مدير مبيعات , مؤسسة أطياف لتجارة المواد الغذائية

CRM systems have traditionally been associated with big organizations, but a new breed of CRMs is aimed at smaller businesses. Here's a rundown of key features to look for Small and medium-size businesses are often at a competitive disadvantage next to the big guys, but never more so than in this hyper-connected age. While big businesses have the budgets to create or tailor CRM systems that track and manage customer interactions, SMBs typically struggle to find efficient, cost-effective ways to acquire and retain customers.

sardar mardookhy
من قبل sardar mardookhy , Head of portfolio management department , MCI

agreed with answers,

Thanks........

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