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What is the benefit of call center unit?

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تم إضافة السؤال من قبل mohammed al-anesi , Asotiate professor , Guilin University of Electronic Technology
تاريخ النشر: 2016/07/11
naren bahadur bhandari
من قبل naren bahadur bhandari , Hotel Yak $ Yeti

call center unit has an immense role especailly retaining the customer and the goodwill of the organization. it's a crucial factor which builds up the good relationship between the organization ,employees and then the customer which certainly enhances sustainability.

Jeffin Koshy
من قبل Jeffin Koshy

The first and foremost benefit in call centre would be communnication skill. This is the only place where you will get trained in communication. And another thing would be communicating with variuos types of customers and how u satisfy them with their need. It might boost your confidence and self satisfaction.

mohammed al-anesi
من قبل mohammed al-anesi , Asotiate professor , Guilin University of Electronic Technology

the benefit of call center unit is to raise the level of learning of the organization, and to find out the needs of customers and emergency response,it is also to study the efficiency of the plans being pursued by the organization, to increase and improve  service after-sales to achieve customer satisfaction.

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