What are the elements of "Emotional Intelligence" ,how to apply them to improve employees productivity?

MOTIVATION AND DAILY BRIEFING. EVERYDAY TRAINING REGARDING TO THE STORE STATUS AND REGARDING THE OF STORE TARGET.ABOUT K.P.I. OR KEY PERFORMANCE INDICATOR. AND ABOUT THE A.T.V. OR AVERAGE TRANSACTION VALUE. AND CUSTOMER CONVERSION. AND I.P.C. MEANS ITEM PER CUSTOMER. IN HOW TO ADD ON SALE. ABOUT THAT ELEMENTS I KNOW MY STAFF WILL KNOWN THE STATUS IN HOW TO HANDLE THE STORE ACCOUNTABILITY.