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On switching on my laptop dell latitude D630, the screen does not display even i can't see any process on the screen. What can be the possible cause?

What can be seen on the screen are just vertical straight lines!

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تم إضافة السؤال من قبل Gilbert Asumwisye , Software (Mobile) Testing Engineer , Carlcare International
تاريخ النشر: 2013/09/24
Mahmoud EL DAKHAKHNY
من قبل Mahmoud EL DAKHAKHNY , IT Manager , kamamanufacutring

Did you mean a conversion to an external monitor or do you mean on the same machine؟

Mohd Sajid Hussain
من قبل Mohd Sajid Hussain , Sr. System Engineer , Mahindra Satyam

Hi, if the power light is glowing, and the display is black, the root causes might be the RAM or Hardware issue with the display or the harddrive itself, We need to diagonise futher by researting RAM and Harddrive. And many more work arounds.

farzana  Nasrin
من قبل farzana Nasrin , IT assistant , Manarat Dhaka International College

RAM or Motherboard may be damaged 

Kaneez Dinar Johar Salim Johar
من قبل Kaneez Dinar Johar Salim Johar , Problem Manager , Emirates NBD

  • The possibility that the video chipset has failed but normally, you would also see problems with the external display as well - for example, loss of ability to output at the monitor's native resolution (assuming that the monitor isn't capable of an output that exceeds the video chipset's capabilities), video corruption, strange colours on screen, etc...

Rowell  Mendoza
من قبل Rowell Mendoza , PC Hardware Professor , ERCC Technical School

If the device is equipped either a VGA or DVI Port, Better to connect it to a different screen, just to isolate the the problem of it's an LCD Problem or a Motherboard Issue

If after turning on a light indicator for ON display but no Displays on the screen.. It could be one of the following

- Bad of failing RAM

- Bad or Defective Display Chips on the Motherboard

- Bad Capacitors on the DC Power Circuit inside the Laptop

- Defective Flex Ribbon

Tamer Ahmed
من قبل Tamer Ahmed , TECHNICAL SUPPORT , دار النظم والتنولوجيا المقدمة (QUEST)

 

  • Did you mean a conversion to an external monitor

مستخدم محذوف‎
من قبل مستخدم محذوف‎

if the monitor turns on,but it is not display anything on the screen means RAM problem.(RAM failed).

if you can turn ON the laptop,the light indications are run on the keyboard,but monitor didn't turn ON

means display problem.

Shant Halajian
من قبل Shant Halajian , RAN OSS engineer , Syriatel

you have to check the VGA port by connecting it to external screen if u see the picture then the problem is laptop's LCD screen ( inverter board or flat cable ...etc) but if u didnt get the image on external screen then the possible problem is Graphics chipset on motherboard , some Dell laptops has detachable VGA/Graphics card so u can change it easily

Gilbert Asumwisye
من قبل Gilbert Asumwisye , Software (Mobile) Testing Engineer , Carlcare International

On the same machine

Mohamed Sahbi Makhloufi
من قبل Mohamed Sahbi Makhloufi , senior technician , S2i (Representing company of Dell)

 

it's a screen problem and you have to check it with an external display

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