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متابعة

A guest at a hotel complains that the room hasn’t been thoroughly vacuumed. This is an event that occurs occasionally and can be handled with a standardized, routine response. This would be a ?

A guest at a hotel complains that the room hasn’t been thoroughly vacuumed. This is an event that occurs occasionally and can be handled with a standardized, routine response.

 

a. A programmed decision

b. Ill-structured decisions

c. Novel decisions

 

d. Non-programmed decision.

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تم إضافة السؤال من قبل DR MD ANWAR HOSSAIN , Moderator , bayt.com
تاريخ النشر: 2016/10/27
Orlando Mejia
من قبل Orlando Mejia , Butler , Miami Florid

although the answer is letter A, you should apply the 5A's to solve the problem. wondering what is the 5A's? of course I cannot give the whole details I'm not yet part of the company. That's the very important how you solve any types of problem or guest complain.

Muhammad Farooq
من قبل Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

Looks to me option A correct one -----------------

مستخدم محذوف‎
من قبل مستخدم محذوف‎

Option A is my answer thks for the invitation

Maher Ahmad
من قبل Maher Ahmad , Head of Planning and Training Division , MOH

My Answer is (A).

Thank you for the invitation.

Mahmoud Alkhateeb
من قبل Mahmoud Alkhateeb , Large Account Administrator , Alghanim & Almoayyed Computer Solutions

Thanks for invitation ..................... my answer is A

MOHAMMAD MAHMOUD HASAN AL-HASHASH
من قبل MOHAMMAD MAHMOUD HASAN AL-HASHASH , مدير صيانه , شركة الاستراتيجي للتجاره

the correct answer is A

 

regards

Emmanuel Wamweta
من قبل Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

It is option A. Thanx for the invitation

مستخدم محذوف‎
من قبل مستخدم محذوف‎

option (a) is the correct answer

 

مستخدم محذوف‎
من قبل مستخدم محذوف‎

 Thanks for the invitation

>>>>>>>>>>>>

answer is A

 

Ashraf E. Mahmoud (PhD)
من قبل Ashraf E. Mahmoud (PhD) , University Lecturer, Freelancer Consultant and Trainer for Int'l Business & Banking TF. , FreeLancer

Thanks for invitation,

I do believe that the correct answer is "A".

Ihab Zaki
من قبل Ihab Zaki , Chief Technology Officer (Cto) , EGID

a. A programmed decision

Thanks