أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Listen listen and listen.Once you will make the customer feel that problem is listened properly, more than half of the job is done. Afterwards politely guide the procedure, take the follow up contact and commit to come back by yourself.
Raise the issue to concerns, get it done on priority and inform the customer.
