أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
customer service is how to serve customers by giving them the service needed but customer satisfactions is to serve you customer with high quality of sevice that makes them satisfied which van built a strong rapport between the customer and the employee which can open new business opportunities in the nearest futur
A customer may be served and NOT be satisfied.
On the other hand, a customer cannot NOT be served when they're satisfied.
