How can I create a customer focus value and culture among the employees of my organisation in such a way that it doesn't feel forced?

Question

Sabina Sienko · Answer

Make them feel that they are important part of organization.

Remind them constantly that each one of them is very important for the success.

We give best customer service when we are conscious about what are doing, why are doing it and we are being given a purpose. No need for sophisticated methods...Simply be a leader, a wise one, compassionate, acknowledging your team, rewarding them.

Luigi Mancuso · Answer

Get employees in direct touch with customers, during events, open days or training sessions. Give them an MBO related somehow to "cuatomers" and assign temporart tasks to be in direct relation

Majd Morad · Answer

holding social networking events that allows your employees to interact with customers which allow them to relate to them and their concerns, relating to clients and understanding their main issues and concerns allows employees to put more energy and attention to resolving those issues and going the extra mile for their customers without feeling forced to do so.

Sheikh Zahir Ahmad · Answer

By providing hospitable & friendly service by the cheerful and smiley faces customer oriented employees. We are committing to provide the fresh and hygiene foods which is also a promise to all of our valued customers.

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How can I create a customer focus value and culture among the employees of my organisation in such a way that it doesn't feel forced?

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