أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
- Set goals according to baseline KPIs used in the organization.
- Take suggestions from the CS to make them feel important
- Intrinsically motivate them by maintaining a friendly, supportive and collaborative work culture
- Drive employee engagement with a good organizational mission that promotes an inner life purpose
- Give CS the liberty to 'WOW' customers without manager's approval. Provide them with tools that enable them to this effect.
