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Which is the most powerful form of advertising in the Hospitality business?

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تم إضافة السؤال من قبل Kushagra Nagrth , COO Chief Operations Officer , Shada Hospitality
تاريخ النشر: 2017/01/15
wael nahle
من قبل wael nahle , Customer Service , Blom Bank

In the hospitality business I think the most important one is the word of mouth because in this domain the customer can give a good/bad feedback immediately according to the service and to the quality of food or other product.

Md Fazlur Rahman
من قبل Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd

Hospitality business means star rated Hotels, Airlines, Tour Reservation company, Restaurant, Clubs, Bars, Resorts, Cruise ships, amusement parks etc

For all of these businesses , a dedicated very user-friendly website with all necessary information i.e location, schedule, net pricing, various options for services and facilities of internet reservation/ booking  is the most important. The website shall act a one stop business shop so that people can buy air-ticket, book hotel/ resorts, car in one sitting. Example: Website of Emirates Airlines, Booking com and flight  engine  like Kayak.com or travelocity etc.

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