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If any organization is facing poor standard of production/quality due to untrained staff, what measures should be taken to prevent the situation?

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تم إضافة السؤال من قبل Nasir Mahmood Dar , Expert Professional , Royal Bahraini Air Force
تاريخ النشر: 2017/01/25
Obaid ur Rehman
من قبل Obaid ur Rehman , HR Executive , Al Bahr Al Arabi Marine Engineering Services

Identification of lacking areas

Preparation of TNA

Evaluation of employees

Making of Training Batches

Training for certain areas

 

Manasa Kaslekar
من قبل Manasa Kaslekar , Senior Talent Acquisition Specialist , Smyth and Bradshaw

Firstly prepare an assessment report and identify the area of concern then provide training as per the specification of the report

Nukul Yadav SPHRi™
من قبل Nukul Yadav SPHRi™ , Senior Manager - Global HR , Real Cloud |Next Generation Cloud Platform

Thanks for the invitation, here is my opinion :

 

The HR should :

 

  1. If the damage has already been done the simply an identification of weak spots followed by a comprehensive training plan.
  2. If it's likely to cause a damage then " Training Need Assessment" should be carried out by various methods like employee interview, questionnaire, supervisor feedback, QC data & unobtrusive data lying in exit forms etc.
  3. Next course of action would be apparent once the analysis is over.

Hope this helps.

مستخدم محذوف‎
من قبل مستخدم محذوف‎

A common factor that leads to poor quality products definitely shows that the quality controls and measures towards staff training, capibilities and productivity implemented are not effective. To correct this a detailed audit of the quality of production and current staff competencies should be done. This might lead to the retraining or replacing of staff-members that do not meet standards. To avoid this in future, production management should implace quality control inspections at all stages of the production line to maintain consistant quality production.

Khaled Anwar
من قبل Khaled Anwar , Senior Sales Engineer , "Automotive company''

I agree with the experts answers.

McEnrico Vergara
من قبل McEnrico Vergara , Logistics Coordinator , BRITISH PETROLEUM CASTROL LUBRICANT- ARABIAN PRODUCTION & MARKETING LUBRICANTS COMPANY LTD.

Materialized using QC tools -DMAIC-DEFINE- MEASURE-ANALYZE-IMPROVE-CONTROL...together with process trainings, in this situations you will be able to tackle and filter the issues and how skilled of your staff are....Poor standards doest comes from the Staff only it considers MAN-MACHINE-MATERIAL-ENVIRONMENT. 

Ali Ahmad SHRM-SCP
من قبل Ali Ahmad SHRM-SCP , Group HR Performance Manager , FAMA Holdings Group

A detailed TNA must be conducted followed by useful trainings to bridge the performance gaps.

PS: Thanks for inviting me to answer this thread!

Nasir Mahmood Dar
من قبل Nasir Mahmood Dar , Expert Professional , Royal Bahraini Air Force

Thanks to share your knowledge on this platform.